CLICK & COLLECT FAQ's
Does my store have click & collect?
You can find your nearest Click and Collect store here (link to C&C stores)
How long does is take to arrive in-store?
It takes between 2 – 4 working days for your order to arrive in store.
How will I know when my order is in-store?
When your order is ready for collection in store you will receive an Email to notify you that your order is ready for collection.
What do I need to bring when collecting my order?
You will need to bring your Order Confirmation Email (either printed or on a phone/tablet) and the payment card you used to purchase the items.
Can I pay in-store?
No, Click and Collect is the same as shopping online but your order is delivered to your local McCauley Pharmacy.
How much does is cost?
Click and Collect is FREE
How do I make a return through Click & Collect?
You must return items to the Click and Collect store you collected your order from. Remember to bring your receipt.
Returns will be done at store level.
How long do I have to return unwanted items bought through Click and Collect?
Our Returns policy can be found here. This starts from the day your order is delivered to store.
How long do I have to collect my order from store?
Your order will be kept in the store for 7 days. After 7 days if your order has not been collected it will be returned to the online store.